Zephyr HELLO or GOODBYE on the LCD: greetings, not warnings
Zephyr LCD hoods greet you with HELLO for a few seconds as the controls come on, including when proximity sensing wakes them as you walk up.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Zephyr
Book a visit
Three short steps, about a minute.
or call (844) 398-3217
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What HELLO
actually means.
Zephyr LCD hoods greet you with HELLO for a few seconds as the controls come on, including when proximity sensing wakes them as you walk up. GOODBYE shows briefly when the hood turns off. The controls go dark again after 60 seconds if nothing is pressed and nothing is running.
Zephyr range hood display · also shown as GOODBYE
What to do when HELLO shows on the range hoodKind of codeMode, not a failure
The hood is doing something it was told to do, not wearing out: a delay-off timer that keeps the blower running for some minutes after the burners go off, a heat sentry that starts the fan by itself when it senses a hot pan, a Sabbath setting that locks the keys and dims the lights, or a link to the cooking surface that sets the speed on its own. No part is needed; a key sequence from the manual, or simply waiting, ends it.
Usually leads toNo repair
No action needed.
Shows up asReading a Range Hood Error Code or Blinking Light
A range hood error code may appear as letters and numbers on a display, a light that blinks in a pattern, a filter reminder that will not clear, or a beep with the fan refusing to start.
MakeZephyr
Zephyr hoods with unresponsive touch controls, dim lamps or a fan that drifts on without being asked are checked at your home.
SourceZephyr Help Center: proximity sensing
Siena Pro and Tornado LCD hoods and other Zephyr models with proximity sensing.
Before you book,
in this order.
Each step comes from Zephyr's own guidance for HELLO on its range hoods. Follow it to the end: the last card says whether this is a visit.
No action needed.
If HELLO appears and the keys then ignore you, cut power at the breaker for 5 to 10 minutes and try again.
Book a visit if the screen stays blank or the controls never respond.
Cleared?
The code is gone and the blower pulls steam up on every speed again without a new part. If it returns this week, or the filter reminder keeps coming back right after a cleaning, mention it in the booking.
What not to do
HELLO is not a reset after a power problem. A controls panel that lights up by itself when you walk past is the proximity sensor, not a ghost press.
What you may
notice with it.
The range hood problems HELLO tends to arrive with. Answer these at the range hood before anyone is booked.
All problems
No repair indicated
Nothing to repair.
The hood is doing something it was told to do, not wearing out: a delay-off timer that keeps the blower running for some minutes after the burners go off, a heat sentry that starts the fan by itself when it senses a hot pan, a Sabbath setting that locks the keys and dims the lights, or a link to the cooking surface that sets the speed on its own. No part is needed; a key sequence from the manual, or simply waiting, ends it.
Zephyr
range hoods.
Zephyr hoods with unresponsive touch controls, dim lamps or a fan that drifts on without being asked are checked at your home.
Zephyr range hood repairMore Zephyr codes
Mode, not a failure on other makes
Wall-mount range hood
The chimney hood fixed to a bare stretch of wall above the burners, its canopy catching the rising smoke while a telescoping cover hides the duct that climbs to the ceiling.
Under-cabinet range hood
The slim hood screwed to the bottom of the wall cabinet over the burners, venting up through that cabinet or back through the wall, or cleaning the air and returning it to the room.
Island range hood
The hood that hangs from the ceiling over burners set into a kitchen island, open on all four sides, with its duct and wiring hidden inside a chimney that drops from above.
In Zephyr's own words
“HELLO” will appear on the LCD display for 2 seconds.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Siena Pro and Tornado LCD hoods and other Zephyr models with proximity sensing.
Zephyr HELLO range hood repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about HELLO.
Can I clear HELLO myself?
Why does my Zephyr light up when I walk into the kitchen?
Is GOODBYE on my Zephyr an error?
My Zephyr says HELLO but nothing responds. What now?
Back to your everyday
Still showing HELLO?
Three things make the booking useful: the letters or blink pattern exactly as they showed, the full model number from the label behind the filters, and whether the fan still moves air on every speed. With those, the technician arrives with half the answer already worked out.