

GE Profile chimney hood button collar stays dark when pressed
Each push button on these hoods is ringed by a collar that lights when it is pressed.
Mon–Sat, 8am–8pm
- Control board and keypad
- Range hood control board repair
- Source: GE Profile
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What A button collar does not light when pressed
actually means.
Each push button on these hoods is ringed by a collar that lights when it is pressed. GE's troubleshooting links a collar that stays dark to a stuck button, and two or more dark collars to more than one stuck button. Grease and cleaner residue around the buttons is a common reason a button stops moving freely.
GE Profile range hood display · also shown as two or more collars not lighting
What to do when A button collar does not light when pressed shows on the range hoodKind of codeControl board and keypad
The electronics that read the keys and switch the fan and the lights have flagged a problem with themselves: a key the board thinks is held down, a membrane keypad worn through or soaked with grease and steam, a speed relay that stuck closed, or a board that lost its settings in a surge. A breaker reset clears a one-off; a code that returns, or a hood that ignores its keys entirely, needs the keypad and the board tested.
Usually leads toRange hood control board repair
Testing and replacing the board behind a keypad or touch strip: the relays for each speed and the lights, the timers and the power supply.
Shows up asReading a Range Hood Error Code or Blinking Light
A range hood error code may appear as letters and numbers on a display, a light that blinks in a pattern, a filter reminder that will not clear, or a beep with the fan refusing to start.
MakeGE Profile
GE Profile hoods and downdraft vents get fixed in your kitchen, starting with a check of the breaker and the hood's own switch.
SourceGE Profile chimney vent hoods owner's manual 49-2000916 (PV970, PV976)
GE Profile PV970 and PV976 wall-mount chimney hoods, owner's manual 49-2000916.
Before you book,
in this order.
Each step comes from GE Profile's own guidance for A button collar does not light when pressed on its range hoods. Follow it to the end: the last card says whether this is a visit.
Switch the hood off and look at the affected button: it should sit level and spring back when pressed.
Wipe around it with a damp cloth and mild detergent to clear grease, without spraying cleaner into the panel.
Reset the breaker and wait 30 seconds so the controls restart.
If the collar still stays dark, book a visit so the button panel can be tested and replaced if needed.
Still there?
It usually turns into range hood control board repair. Book with the code and the model number.
What not to do
Collars that stay dark while the fan runs on its own at MED are the heat sensor, not a stuck button. A hood that is dead with no collars and no fan points first to the breaker or fuse.
What you may
notice with it.
The range hood problems A button collar does not light when pressed tends to arrive with. Answer these at the range hood before anyone is booked.
All problemsWhere A button collar does not light when pressed usually leads
Range hood control board repair.
GE Profile
range hoods.
GE Profile hoods and downdraft vents get fixed in your kitchen, starting with a check of the breaker and the hood's own switch.
GE Profile range hood repairMore GE Profile codes
Control board and keypad on other makes
Wall-mount range hood
The chimney hood fixed to a bare stretch of wall above the burners, its canopy catching the rising smoke while a telescoping cover hides the duct that climbs to the ceiling.
Under-cabinet range hood
The slim hood screwed to the bottom of the wall cabinet over the burners, venting up through that cabinet or back through the wall, or cleaning the air and returning it to the room.
Island range hood
The hood that hangs from the ceiling over burners set into a kitchen island, open on all four sides, with its duct and wiring hidden inside a chimney that drops from above.
In GE Profile's own words
A collar around a push button is not illuminating when pressed. Push button may be stuck.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile PV970 and PV976 wall-mount chimney hoods, owner's manual 49-2000916.
GE Profile A button collar does not light when pressed range hood repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about A button collar does not light when pressed.
Can I clear A button collar does not light when pressed myself?
One button on my GE Profile hood does nothing and its ring stays dark. Can I fix it?
Why would a GE Profile hood button get stuck?
Several collars on my GE Profile hood are dark. Is the board gone?
Back to your everyday
Still showing A button collar does not light when pressed?
Three things make the booking useful: the letters or blink pattern exactly as they showed, the full model number from the label behind the filters, and whether the fan still moves air on every speed. With those, the technician arrives with half the answer already worked out.