---
title: "Thermador CONNECT and 2 flashing: the hood could not join your Wi-Fi"
description: "What CONNECT and 2 flashing means on Thermador CONNECT and 2 flashing: the hood could not join your Wi-Fis, what to check before booking, and when it is not a…"
url: "https://rangehooderepair.center/error-codes/thermador-connect-2-flashing/"
---

# Thermador CONNECT and 2 flashing: the hood could not join your Wi-Fi

Thermador hoods pair with the router through the CONNECT key, and use the fan-speed keys to show where the process stands.

## What CONNECT and 2 flashing actually means.

Thermador hoods pair with the router through the CONNECT key, and use the fan-speed keys to show where the process stands. If CONNECT and 2 flash together, the hood gave up after two minutes without finding the network. The hood still vents and lights normally.

Thermador range hood display · also shown as CONNECT + 2 flash

What to do when CONNECT and 2 flashing shows on the range hood

### Kind of code Control board and keypad

The electronics that read the keys and switch the fan and the lights have flagged a problem with themselves: a key the board thinks is held down, a membrane keypad worn through or soaked with grease and steam, a speed relay that stuck closed, or a board that lost its settings in a surge. A breaker reset clears a one-off; a code that returns, or a hood that ignores its keys entirely, needs the keypad and the board tested.

### Usually leads to Range hood control board repair

Testing and replacing the board behind a keypad or touch strip: the relays for each speed and the lights, the timers and the power supply.

### Shows up as Reading a Range Hood Error Code or Blinking Light

A range hood error code may appear as letters and numbers on a display, a light that blinks in a pattern, a filter reminder that will not clear, or a beep with the fan refusing to start.

### Make Thermador

Thermador hoods, inserts and downdraft vents are repaired on a home visit that begins by watching the owner run the fan.

### Source Thermador Masterpiece Custom Insert Hoods Use and Care Guide (VCI)

Wi-Fi Masterpiece hoods: custom inserts VCI3B/VCI6B and chimney, island and drawer hoods HMCB, HMIB and HDDB.

## Before you book, in this order.

Each step comes from Thermador's own guidance for CONNECT and 2 flashing on its range hoods. Follow it to the end: the last card says whether this is a visit.

01

Check that the hood sits within reach of a strong Wi-Fi signal and that the router's WPS function is on.

02

Switch the hood and lights off and start the pairing again from the CONNECT key.

03

If WPS keeps failing, use the manual (professional mode) connection the guide describes, joining the hood's own HomeConnect network from your phone.

04

If the hood will not pair either way, book a visit to have the Wi-Fi module looked at.

### Still there?

It usually turns into [range hood control board repair](https://rangehooderepair.center/services/range-hood-control-board-repair/). Book with the code and the model number.

### What not to do

CONNECT with 3 flashing is the success signal, not an error. A CONNECT light that simply goes dark partway through means the phone app, not the router, lost the connection.

## What you may notice with it.

The range hood problems CONNECT and 2 flashing tends to arrive with. Answer these at the range hood before anyone is booked.

[All problems](https://rangehooderepair.center/problems/)

Before you call

### [Reading a Range Hood Error Code or Blinking Light](https://rangehooderepair.center/problems/range-hood-error-code/)

[All 7 causes, cheapest first](https://rangehooderepair.center/problems/range-hood-error-code/)

It also comes with

- [**Range Hood Buttons or Keypad Not Responding**](https://rangehooderepair.center/problems/range-hood-controls-not-responding/)

Problem

### Reading a Range Hood Error Code or Blinking Light

7 causes, cheapest first

Where CONNECT and 2 flashing usually leads

## Range hood control board repair.

**Control board with its relays and power supply · moderate.**

Book a visit [What the job involves](https://rangehooderepair.center/services/range-hood-control-board-repair/)

## Thermador range hoods.

Thermador hoods, inserts and downdraft vents are repaired on a home visit that begins by watching the owner run the fan.

[Thermador range hood repair](https://rangehooderepair.center/brands/thermador/)

More Thermador codes

[FILTER lit](https://rangehooderepair.center/error-codes/thermador-filter-lit/) [FILTER blinking (downdraft)](https://rangehooderepair.center/error-codes/thermador-downdraft-filter-blinking/) [AUTO blinks 3 times](https://rangehooderepair.center/error-codes/thermador-downdraft-auto-blinks/) [Two short beeps](https://rangehooderepair.center/error-codes/thermador-two-short-beeps/) [DELAY lit](https://rangehooderepair.center/error-codes/thermador-delay-lit/)

Control board and keypad on other makes

[Bosch CONNECT and 2 flashing](https://rangehooderepair.center/error-codes/bosch-connect-2-flashing/) [Fisher & Paykel Wi-Fi button flashing white](https://rangehooderepair.center/error-codes/fisher-and-paykel-wifi-flashing-white/) [Gaggenau Ring flashes yellow and magenta](https://rangehooderepair.center/error-codes/gaggenau-ring-yellow-magenta/) [GE Profile A button collar does not light when pressed](https://rangehooderepair.center/error-codes/ge-profile-collar-not-lit/) [Miele 2 and 3 flashing](https://rangehooderepair.center/error-codes/miele-2-and-3-flashing/) [XO Button blinking for 5 seconds](https://rangehooderepair.center/error-codes/xo-button-blinks-for-remote/)

[All 8 codes of this kind](https://rangehooderepair.center/error-codes/#family-board)

Thermador builds this

### Wall-mount range hood

The chimney hood fixed to a bare stretch of wall above the burners, its canopy catching the rising smoke while a telescoping cover hides the duct that climbs to the ceiling.

Thermador builds this

### Island range hood

The hood that hangs from the ceiling over burners set into a kitchen island, open on all four sides, with its duct and wiring hidden inside a chimney that drops from above.

Thermador builds this

### Range hood insert

The working core of a custom hood: a steel liner or power pack carrying the blower, filters, lights and controls, fitted inside a hood built of wood, plaster or metal by a cabinetmaker.

## In Thermador's own words

> not establish a connection with your home Wi-Fi within 2 minutes.

[Thermador Masterpiece Custom Insert Hoods Use and Care Guide (VCI)](https://media3.bsh-group.com/Documents/9001604429_A.pdf) [Thermador Masterpiece Custom Insert Hoods Use and Care Guide (VCI)](https://media3.bsh-group.com/Documents/9001604429_A.pdf) [Thermador Masterpiece Chimney Wall Hoods Use and Care Guide](https://media3.bsh-group.com/Documents/8001369740_A.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Wi-Fi Masterpiece hoods: custom inserts VCI3B/VCI6B and chimney, island and drawer hoods HMCB, HMIB and HDDB.

## Thermador CONNECT and 2 flashing range hood repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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For the heart of your home.

## Questions about CONNECT and 2 flashing.

### Can I clear CONNECT and 2 flashing myself?

Check that the hood sits within reach of a strong Wi-Fi signal and that the router's WPS function is on. If it comes back, it needs a visit.

### Does my Thermador hood still work while CONNECT and 2 are flashing?

Yes. Only the app link failed; the blower, lights and filter reminder all run from the hood's own keys.

### My router has no WPS button. Can the Thermador hood still connect?

Yes. The guide's manual route has the hood open its own network named HomeConnect, which your phone joins before passing on your home Wi-Fi details.

### How do I move my Thermador hood to a new router?

Hold CONNECT together with fan key 0 for at least three seconds until CONNECT goes out, which clears the old network. Then pair again from the start.

---

**[Read on the site: Thermador CONNECT and 2 flashing: the hood could not join your Wi-Fi](https://rangehooderepair.center/error-codes/thermador-connect-2-flashing/)**

**[Book a visit with RangeHoodeRepair.center](https://rangehooderepair.center/schedule/)**
