--- title: "GE Profile chimney hood button collar stays dark when pressed" description: "What A button collar does not light when pressed means on GE Profile chimney hood button collar stays dark when presseds, what to check before booking, and when…" url: "https://rangehooderepair.center/error-codes/ge-profile-collar-not-lit/" --- # GE Profile chimney hood button collar stays dark when pressed Each push button on these hoods is ringed by a collar that lights when it is pressed. ## What A button collar does not light when pressed actually means. Each push button on these hoods is ringed by a collar that lights when it is pressed. GE's troubleshooting links a collar that stays dark to a stuck button, and two or more dark collars to more than one stuck button. Grease and cleaner residue around the buttons is a common reason a button stops moving freely. GE Profile range hood display · also shown as two or more collars not lighting What to do when A button collar does not light when pressed shows on the range hood ### Kind of code Control board and keypad The electronics that read the keys and switch the fan and the lights have flagged a problem with themselves: a key the board thinks is held down, a membrane keypad worn through or soaked with grease and steam, a speed relay that stuck closed, or a board that lost its settings in a surge. A breaker reset clears a one-off; a code that returns, or a hood that ignores its keys entirely, needs the keypad and the board tested. ### Usually leads to Range hood control board repair Testing and replacing the board behind a keypad or touch strip: the relays for each speed and the lights, the timers and the power supply. ### Shows up as Reading a Range Hood Error Code or Blinking Light A range hood error code may appear as letters and numbers on a display, a light that blinks in a pattern, a filter reminder that will not clear, or a beep with the fan refusing to start. ### Make GE Profile GE Profile hoods and downdraft vents get fixed in your kitchen, starting with a check of the breaker and the hood's own switch. ### Source GE Profile chimney vent hoods owner's manual 49-2000916 (PV970, PV976) GE Profile PV970 and PV976 wall-mount chimney hoods, owner's manual 49-2000916. ## Before you book, in this order. Each step comes from GE Profile's own guidance for A button collar does not light when pressed on its range hoods. Follow it to the end: the last card says whether this is a visit. 01 Switch the hood off and look at the affected button: it should sit level and spring back when pressed. 02 Wipe around it with a damp cloth and mild detergent to clear grease, without spraying cleaner into the panel. 03 Reset the breaker and wait 30 seconds so the controls restart. 04 If the collar still stays dark, book a visit so the button panel can be tested and replaced if needed. ### Still there? It usually turns into [range hood control board repair](https://rangehooderepair.center/services/range-hood-control-board-repair/). Book with the code and the model number. ### What not to do Collars that stay dark while the fan runs on its own at MED are the heat sensor, not a stuck button. A hood that is dead with no collars and no fan points first to the breaker or fuse. ## What you may notice with it. The range hood problems A button collar does not light when pressed tends to arrive with. Answer these at the range hood before anyone is booked. [All problems](https://rangehooderepair.center/problems/) Before you call ### [Reading a Range Hood Error Code or Blinking Light](https://rangehooderepair.center/problems/range-hood-error-code/) [All 7 causes, cheapest first](https://rangehooderepair.center/problems/range-hood-error-code/) It also comes with - [**Range Hood Buttons or Keypad Not Responding**](https://rangehooderepair.center/problems/range-hood-controls-not-responding/) - [**Range Hood Fan Stuck on One Speed**](https://rangehooderepair.center/problems/range-hood-stuck-on-one-speed/) Problem ### Reading a Range Hood Error Code or Blinking Light 7 causes, cheapest first Where A button collar does not light when pressed usually leads ## Range hood control board repair. **Control board with its relays and power supply · moderate.** Book a visit [What the job involves](https://rangehooderepair.center/services/range-hood-control-board-repair/) ## GE Profile range hoods. GE Profile hoods and downdraft vents get fixed in your kitchen, starting with a check of the breaker and the hood's own switch. [GE Profile range hood repair](https://rangehooderepair.center/brands/ge-profile/) More GE Profile codes [Lo, Med, Hi and Light backlights flash in sequence](https://rangehooderepair.center/error-codes/ge-profile-lo-med-hi-light-flashing-in-sequence/) [All backlights blink on and off together](https://rangehooderepair.center/error-codes/ge-profile-all-backlights-blinking/) [Fan turned on by itself at MED and will not go lower](https://rangehooderepair.center/error-codes/ge-profile-heat-sensor-med/) [All collars around the buttons lit after MEMORY/OFF](https://rangehooderepair.center/error-codes/ge-profile-all-collars-lit/) [Grease filter signal light](https://rangehooderepair.center/error-codes/ge-profile-grease-filter-signal-light/) [Indoor Air Quality (IAQ) LED changing color](https://rangehooderepair.center/error-codes/ge-profile-iaq-led/) [Chef Connect indicator blinking](https://rangehooderepair.center/error-codes/ge-profile-chef-connect-indicator-blinking/) [Wi-Fi indicator flashing](https://rangehooderepair.center/error-codes/ge-profile-wifi-indicator-flashing/) [Red LED above Reset Filter](https://rangehooderepair.center/error-codes/ge-profile-reset-filter-led/) Control board and keypad on other makes [Bosch CONNECT and 2 flashing](https://rangehooderepair.center/error-codes/bosch-connect-2-flashing/) [Fisher & Paykel Wi-Fi button flashing white](https://rangehooderepair.center/error-codes/fisher-and-paykel-wifi-flashing-white/) [Gaggenau Ring flashes yellow and magenta](https://rangehooderepair.center/error-codes/gaggenau-ring-yellow-magenta/) [Miele 2 and 3 flashing](https://rangehooderepair.center/error-codes/miele-2-and-3-flashing/) [Thermador CONNECT and 2 flashing](https://rangehooderepair.center/error-codes/thermador-connect-2-flashing/) [XO Button blinking for 5 seconds](https://rangehooderepair.center/error-codes/xo-button-blinks-for-remote/) [All 9 codes of this kind](https://rangehooderepair.center/error-codes/#family-board) GE Profile builds this ### Wall-mount range hood The chimney hood fixed to a bare stretch of wall above the burners, its canopy catching the rising smoke while a telescoping cover hides the duct that climbs to the ceiling. GE Profile builds this ### Under-cabinet range hood The slim hood screwed to the bottom of the wall cabinet over the burners, venting up through that cabinet or back through the wall, or cleaning the air and returning it to the room. GE Profile builds this ### Island range hood The hood that hangs from the ceiling over burners set into a kitchen island, open on all four sides, with its duct and wiring hidden inside a chimney that drops from above. ## In GE Profile's own words > A collar around a push button is not illuminating when pressed. Push button may be stuck. [GE Profile chimney vent hoods owner's manual 49-2000916 (PV970, PV976)](https://images.salsify.com/image/upload/s--HAfW-Efz--/d5c27195afaa45b035c7868659cfc0318b107b87.pdf) [GE Profile chimney vent hoods owner's manual 49-2000916 (PV970, PV976)](https://images.salsify.com/image/upload/s--HAfW-Efz--/d5c27195afaa45b035c7868659cfc0318b107b87.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile PV970 and PV976 wall-mount chimney hoods, owner's manual 49-2000916. ## GE Profile A button collar does not light when pressed range hood repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Switch the hood off and look at the affected button: it should sit level and spring back when pressed. If it comes back, it needs a visit. ### One button on my GE Profile hood does nothing and its ring stays dark. Can I fix it? Check that the button is not jammed with grease and that it springs back, then reset the breaker. If it still stays dark, the button panel needs a technician. ### Why would a GE Profile hood button get stuck? Grease film and cleaner residue build up around the buttons over time, and a hard press can leave one sitting low. That is why wiping around them is the first step. ### Several collars on my GE Profile hood are dark. Is the board gone? GE's first suspect is still stuck buttons. If the buttons move freely and a breaker reset does not help, book a visit to test the button panel and board. --- **[Read on the site: GE Profile chimney hood button collar stays dark when pressed](https://rangehooderepair.center/error-codes/ge-profile-collar-not-lit/)** **[Book a visit with RangeHoodeRepair.center](https://rangehooderepair.center/schedule/)**